Shipping policy
Shipping Policy
We're committed to delivering your order quickly and safely. Below is our shipping policy to help you understand how we handle the delivery of your items.
Processing Time
- All orders are processed within 5-10 business days
for us to hand make your item. This does not include shipping times. Orders are shipped via UPS.
- Orders placed on weekends or holidays will begin processing the next business day.
- You will receive an email confirmation with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We currently offer the following shipping options:
Domestic Shipping (Within United States)
- Standard Shipping: [Delivery timeframe, e.g., 5-10 business days]
- Expedited Shipping: [Delivery timeframe, e.g., 3-5 business days]
Free shipping is available for orders over $50.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package using the link provided in the email or directly through the shipping carrier's website.
Lost or Delayed Packages
- If your package is delayed or lost during transit, please contact us at kpbydesignsllc@gmail.com with your order details.
- We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns & Exchanges
For information on how to return or exchange items, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about shipping, please reach out to us at kpbydesignsllc@gmail.com
Thank you for shopping with KP by Designs LLC!